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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bryson Thompson

October 3, 2025

5  out of  5
rating by Bryson Thompson
"I had an appointment early this week regarding updates and changes to my policies. I must say Mrs. Theresa Dotson and Lyons Ins of State Farm did an amazing job going over my policies, explaining each and every deductions, fees, etc. Very professional, i was pleased and look forward to continuing busy with them. 👍🏾"
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Jennifer Cobb

October 3, 2025

5  out of  5
rating by Jennifer Cobb
"I just spoke to a customer that was under Larry Cowart. She told me how special Wendy Walton was to her. That is what it’s all about. Great job Wendy!!"
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Hannah Hall

October 3, 2025

5  out of  5
rating by Hannah Hall
"Charleston is always such a pleasure to work with. She’s extremely relatable and truly helps. You understand the policies that you are getting put in place. She doesn’t just push things that you don’t need. She talks about the benefits of all sides and really tries to figure out what works best for you and your family. I absolutely love every single time I speak with Charleston. She’s one of the main reasons why I stick with Ryan Lyons!!"
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Brishuna Collier

September 26, 2025

5  out of  5
rating by Brishuna Collier
"Hi my name is Brishuna Collier. I just want to tell you how awesome Daniel is. He was very helpful. He has had to deal with me for 3 days and he was patient and on top of everything when I need help. He was engaging and knowledgeably. He informed me of other service that State Farm offers and sold me on it. I just want to say thank you for your help in getting me back to State Farm."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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James Campbell

September 25, 2025

5  out of  5
rating by James Campbell
"Wow! I never experience such an easy process of selecting a new insurance, Mrs. T, Dotson was so professional and informative, I decided to bundle my vehicles with my home. At no time I felt intimidated or pressured. The big plus was, she Mrs. Dotson made several follow up's calls with me to keep me informed."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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chibuzo nwagbata

September 25, 2025

5  out of  5
rating by chibuzo nwagbata
"I used to think that my previous insurance company is the best in the country. But not any more, with the reduced rate that we got from Theresa with State farm ... much better for us."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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C S

September 25, 2025

5  out of  5
rating by C S
"Friendly, honest and helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lystashia Watkins

September 19, 2025

5  out of  5
rating by Lystashia Watkins
"I’ve been with Statefarm since I’ve been driving, such a great company. I also love when companies have nice and kind hearted people like Miss. Theresa! She was such a pleasure to work with! She was patient and explained each policy, also ensured I was 100% comfortable with my policy changes! Thank you Miss Theresa!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jeanne Morrison

September 18, 2025

5  out of  5
rating by Jeanne Morrison
"We had an appointment to review our policies this morning, and met with Theresa Dotson.What an awesome lady, she explained every line, number , coveage, for each account, and what each would do if a claim was submitted,and somethings we weren't even aware of. Professional, knowledgeable,friendly, Theresa's gets a 5 star from us.Thank you for being so helpful."
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Abdullah Gaznai (Adam)

September 10, 2025

5  out of  5
rating by Abdullah Gaznai (Adam)
"Daniel was very helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lara Tugbiyele

September 9, 2025

5  out of  5
rating by Lara Tugbiyele
"Working with Daniel Satterfield has been an absolute pleasure! He consistently goes above and beyond to make sure we have the right coverage for all of our needs, personal, rental properties, and auto. Daniel takes the time to explain everything in detail and makes sure we fully understand the process, which gives us total peace of mind. His professionalism, knowledge, and friendly demeanor make every interaction smooth and stress-free. It’s rare to find someone who truly cares about their clients the way Daniel does. Highly recommend him to anyone looking for an insurance agent who delivers excellence with every step."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Dawn Dillon

September 5, 2025

5  out of  5
rating by Dawn Dillon
"Jessica is always such a pleasure and very helpful when I need anything … it’s great doing business with them"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jerry Bisping

September 5, 2025

5  out of  5
rating by Jerry Bisping
"I went over the details of my insurance policy with Teresa Dotson. She did a really excellent job. I enjoyed working With her."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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David Mandini

September 4, 2025

5  out of  5
rating by David Mandini
"Jose was very professional and very friendly. He was also very knowledgeable. Thank you Jose Carlos Marchan"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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kirit desai

September 2, 2025

5  out of  5
rating by kirit desai
"Ryan Lyons was very helpful. I will recommend him to all my friends and family."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ben

September 2, 2025

5  out of  5
rating by Ben
"Jose was great and easy to work with. Respected my time and got things done quick and saved me money."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Calvin Carr

August 27, 2025

5  out of  5
rating by Calvin Carr
"The Agent was very nice, knew her job,and products.She was very patient with me, and didn't waste my nor her time."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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benjamin harris

August 22, 2025

5  out of  5
rating by benjamin harris
"Jessica was very helpful with my request."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Adrian Marsh

August 22, 2025

5  out of  5
rating by Adrian Marsh
"Theresa was an awesome State Farm agent who was very patient and professional with my needs in order to get me the right policies for my home, auto, and motorcycle. Like then saying goes “like a good neighbor State Farm is there”. Thanks once again Theresa for working with me on getting the best rate for my insurance. Continue to be a blessings to others as well."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Bryant Madison

August 18, 2025

5  out of  5
rating by Bryant Madison
"Thank you Charleston, Theresa, Jessica, Victoria, and Ryan for going above and beyond and providing excellent customer service to me and my family. Thank You Charleston and Theresa for taking the time to break down my home owners and life insurance policies and also addressing any and all concerns I had. Thank you Victoria and Jessica for being warm and pleasant everytime I called the office to ask questions and make payments. Thank You Ryan for finding this amazing crew. I would recommend this office to any and everybody!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amrigna Mehta

August 12, 2025

5  out of  5
rating by Amrigna Mehta
"Very helpful and great rates"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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wallace977

August 12, 2025

5  out of  5
rating by wallace977
"Thanks Charleston for your assistance. Very polite and professional. Very informative prompt service. 👍🏾👍🏾"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Alfred Wesby

August 12, 2025

5  out of  5
rating by Alfred Wesby
"Very helpful and explained explained everything so that I was knowledgeable of the decision to make."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Danita Russell

August 10, 2025

5  out of  5
rating by Danita Russell
"Daniel is very knowledgeable and he made my transition to State Farm easy. He answered all my questions and I felt like family. He found the best rates for my car and home. You cannot get a better insurance agent, he is definitely one of a kind. Thank you for helping me and my family and truly caring about our needs!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Earrien Freeman

August 9, 2025

5  out of  5
rating by Earrien Freeman
"It has been an absolute pleasure with Theresa. Never had any problems"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"